Thomas Cook removing 70 Million Single-Use Plastics in Global Resorts

Alan L. Johnson

Thomas Cook has promised to remove 70 million single-use plastics from its resorts over the coming year. The Thomas Cook Group is the oldest and best known name in leisure travel with a history of innovation that started in 1841. They service about 19 million customers a year.

According to the Telegraph:

> In a bid to preserve the oceans that take top billing at most of its hotels, Britain’s third-largest tour operator said it would remove 70 million single-use plastics – equivalent to 3,500 suitcases full - within the next 12 months. This will come from domestic operations, on the company’s aeroplanes and in its branded hotels around Europe and northern Africa.

With the rise of plastics getting into the oceans around the world Thomas Cook decided to make a stand. In fact it was reported by Thomas Cook that:

> The issue of single-use plastic matters to 90 percent of Thomas Cook customers, according to a survey of more than 3,000 people. Nearly three-quarters of those polled said that their awareness of plastic use has grown in the past 12 months.

Alice Macandrew, director of group corporate affairs at Thomas Cook was quoted as saying:

> We recognise we have a lot more to do to understand how much plastic Thomas Cook - and our network of supply chains and partners – really use across our business. We are starting with the big volume items like straws and stirrers where we expect to see immediate action. And we are focusing on our own brand hotels and our airline, because this is where we have the greatest control to effect change.

What I love about Thomas Cook banning single-use plastics like straws is that it sends a message that we can do better while solving a hidden need that 90 percent of their customers had. In my mind a simple principle around business for good is that companies need to do what is in the interest of their customers whether the customer knows it or not. This is being socially customer conscious. As the world struggles with global warming and an abundant amount of plastics are disposed into our seas and on our beaches worldwide, we will all have to change. Glad to see Thomas Cook taking the lead!

Reality Changing Observations:

Q1. Which other industries should take up a similar plastics ban?

Q2. Why is it important that companies do good on behalf of their customers?

Q3. What is one thing that you could do to reduce your use of single-use plastics?